Terms and Conditions

1. What BesHandyman is

BesHandyman is a marketplace. We introduce clients to independent professionals (“Taskers”) and handle booking, scheduling and payment. We do not perform the work ourselves, employ Taskers, or supervise how a job is carried out.

2. Taskers are independent businesses

Every Tasker confirms at signup that they operate as a sole proprietor or other independent business. Taskers set their own rates, choose which jobs to accept, set their own working hours, and supply their own tools. Nothing in these terms creates an employment, partnership or agency relationship.

3. Pricing and payment

A Tasker sets the amount they wish to take home. The price shown to clients includes our commission, so the client pays exactly the price displayed with no separate service fee added at checkout. Our commission is currently 20% of the amount charged.

Jobs are billed for the time actually worked, in 15-minute increments with a one-hour minimum. A booking's estimated duration reserves time; it is not a quote. After the job the Tasker issues an invoice for the time taken, and the client approves it before any payment is taken.

4. Background checks

Taskers are screened before their profile is visible to clients. Screening is carried out by a third-party consumer reporting agency. We receive a decision and a reference; we do not collect or store Social Security numbers or report contents.

5. Cancellation and disputes

Either party may cancel a booking before the job begins. If a client disputes an invoice, they should raise it before approving. We may withhold settlement while a dispute is open.

6. Changes to these terms

We record the version of these terms each account agreed to. If the terms change, we will publish a new version and ask for acceptance again where required.

7. Contact

Questions about these terms: support@beshandyman.com