Talk to a person
A real number, answered by the person who runs BesHandyman. Not a ticket queue.
If something goes wrong outside those hours
Nothing is charged without you approving it
Your BesHandyman sends an invoice for the hours they actually worked. You see it, and nothing leaves your card until you approve it. A job that went wrong cannot quietly bill you while support is closed.
You can message your BesHandyman directly, any time
Every booking has its own conversation, open from the moment you send the request. Most things — running late, a locked gate, the wrong bracket — are settled there in a minute without anyone else involved.
The deposit is a hold, not a payment
Booking places a hold for one hour of the job. It is only ever charged if you cancel inside 24 hours, and it is released the moment the work is paid for.
Something wrong with an invoice? Flag it
There is a button on the invoice itself. Flagging it stops the clock and stops any automatic payment until it is sorted — you do not have to reach us first.
Why the hours are what they are
BesHandyman is a small San Antonio business, and right now that means one person answering the phone. We would rather tell you exactly when that is than advertise round-the-clock support you would find out about the hard way. As the platform grows, the hours grow with it.
Working with us? Your bookings carry the conversation for each job.